Coming to Shanghai and how the appointment process works

Why patients choose Shanghai

• Experience built on volume. Shanghai's transplant surgeons and technician teams work at high patient volumes — these procedures are their daily work, not an occasional sideline. In a skill-driven procedure like FUE, where survival depends more on the operator's technique than on the instrument (see the procedure guide), that daily repetition is exactly what you want in a surgical team.
• Service tailored to the individual. Care is designed around each patient: bilingual coordination from first contact through follow-up, a plan built around your hair, your schedule and your budget, and a single coordinator who stays with you through the whole process.

How the process works

1. You reach out — through the contact form, email, or WeChat.
2. A human coordinator replies (English or Chinese) to understand your situation: your hair-loss pattern, goals, rough timeline, and budget.
3. Remote pre-assessment — with your consent, the coordinator shares your photos and details with the partner clinic so a physician can say whether a consultation is worthwhile and give a preliminary graft-count and price range. This is a screening step, not a diagnosis.
4. Consultation booking — if you decide to proceed, the coordinator books your in-person consultation in Shanghai and helps you plan the trip around it.
5. In-person consultation and decision — the physician examines you, confirms candidacy, the plan, the unit count, and the final quote. You decide. There is no obligation, and prices are set by the clinic — being referred by us never increases them.
6. Procedure and follow-up — FUE procedures are typically done in a single day. The coordinator stays reachable during your recovery and relays follow-up questions to the clinic.

Planning the trip

• Length of stay: most visitors plan around 3–5 days in Shanghai — consultation, procedure day, and a first follow-up check before flying home. Your coordinator will confirm what the clinic recommends for your case.
• Flying home: the first days after surgery involve swelling and dressing care (see the recovery guide). Ask the clinic how soon after the procedure you can fly; build a buffer into your ticket.
• Visas: entry requirements depend on your nationality, and China's visa-free and transit policies change. Check the current rules with a Chinese embassy or official government source before booking. Your coordinator can point you to the right resources but cannot give visa advice.
• Language: the coordinator works in English and Chinese and can accompany or interpret for key appointments — ask when booking.
• Payment: procedures are paid to the clinic directly, in RMB. Confirm accepted payment methods (international cards, Alipay/WeChat Pay, cash) with your coordinator before travelling.

What we will always tell you

• We are a referral service and may earn a commission from the clinic if you book — see our disclosure page.
• We do not give medical advice. Candidacy, technique, unit counts and prices are decided by the clinic's physicians.
• You can stop the process at any point, and you can ask us to delete your information at any time — see the privacy policy.